Description

It’s tough for cities to invest in the right technology and hire the best professionals for the job. But those investments need to happen or your data and city operations are at risk. To address these needs cost-effectively without taking shortcuts, the League now offers a packaged technology service called IT in a Box that’s powered by Sophicity. From the minute you say “go,” IT in a Box provides you with the essential technology necessary to secure and modernize your city’s IT for a fraction of the typical costs. So, what’s inside IT in a Box? Cybersecurity and computer maintenance. We help guard your city against cyberattacks, viruses, ransomware, and breaches by keeping your computers patched and protected. Every day of the week, our U.S.-based helpdesk team supports you in the office, working from home, or while you’re on the road. You speak to experienced engineers with years of municipal experience who help you address any IT issue ASAP—either remotely or onsite. Data backup and disaster recovery. We provide onsite data backup for quick recovery, and unlimited offsite data backup for recovery after a major incident. Records / document management. IT in a Box protects your city records, documents, and email and applies Iowa’s records retention schedules to your documents so that you can reliably archive, retain, access, and delete information—and we even help you process Open Records Requests. This includes a Microsoft Office Professional Plus license with the latest versions of Outlook (including 50GB of mailbox storage for each user), Word, Excel, PowerPoint, Access, InfoPath, Publisher, and OneNote. What else? Video archiving, policy and compliance, website, vendor management and procurement, to start. We customize IT in a Box plans depending on the number of your employees and the size of your city’s technology infrastructure.

Computer Systems & Software

Internet Services